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The Role of Communication in Conflict Resolution (Verbal & Non-Verbal)

Communication and Media
Lebanon


Offered on Demand
Duration: Bite Size
  

Workshop Description

The Role of Communication in Conflict Resolution (Verbal & Non-Verbal)


“Bite-Size” workshops are three (3) hours long and designed to provide the maximum value in the minimum time.


All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a sports event. At times we lose sight of the fact that all this conflict is normal. So long as people are individuals there will be the potential for conflict. Clear and effective communication is the key to success when dealing with conflict. This workshop is designed to identify the nature of the conflict and to separate the factual issues from the emotional issues.

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Objectives

This workshop will allow you to identify the nature of conflicts and to separate the factual issues from the emotional issues in order to reach conclusions.

Designed for

This workshop will benefit team members, professionals at work and individuals seeking to gain methods for conflict resolution.

What you will learn
  • How to Increase positive information flow through non-verbal and verbal communication skills.
  • How to achieve effective communication even during conflict situations.
Follow On Programs:

Managing Change for Organizational Growth-Pillar 11

Developing Your Leadership Power

Interpersonal Communication: Forging Lasting Relationships

The Art of Communication

EBW (Emotions and Behaviors at Work) Advance Accreditation Program

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