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Types of Sales Conversations: What to Say and When to Say It

Sales, Marketing and Customer Service
Lebanon


Offered on Demand
Duration: Bite Size AM
  

Workshop Description

Types of Sales Conversations: What to Say and When to Say It


“Bite-Size” workshops are three (3) hours long and designed to provide the maximum value in the minimum time.


This workshop shows how your professional sales force relate successfully with customers using highly professional techniques not only to sell their products but also to maintain the good relationship established with the customers. These techniques will improve the quality of sales conversations and enhance the value of the information gathered. Conversations come in a variety of styles, understanding the types will add power to you, the successful sales person. Learning how to identify different types of conversations and to control these conversations are essential. This program looks at:

  • Parallel Conversations.
  • Divergent/Bargaining Conversations.
  • Sequential Conversations.

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Objectives

This workshop shows how your professional sales force relate successfully with customers using highly professional techniques not only to sell their products but also to maintain the good relationship established with the customers.

Designed for

This workshop will benefit the sales team and individuals who are seeking to improve their negotiations and persuasive skills.

Follow On Programs:

Overcoming Objections & Closing Sales 

Probing & Asking Questions to Close a Sale

Up-selling & Cross Selling by Asking the Right Questions

Mastering Professional Selling: Hallmark 2

Consultative Relationship Selling: Hallmark 7

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