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Training - Workshops & Seminars Description
Workshop closed, for late registrations contact our sales dept. on
sales@ictn.com or call us on 961-1-897353, 961-3-585240.
ICTN New York Certificates are issued for all our Workshops

What Does Your Customer Want?

Sales, Marketing and Customer Service
Lebanon


Offered on Demand
Duration: Bite Size AM
  

Workshop Description

What Does Your Customer Want?


“Bite-Size” workshops are three (3) hours long and designed to provide the maximum value in the minimum time.

 



Whether you are the person on the front line, or the one serving the front line, you touch customers. Everyone serving internal or external customers needs these fundamental skills!
Re-energize with the required skills for excellent customer service. This workshop of essential practices for everyone will provide you with skills and awareness necessary to delight your internal and external customers.

  • Attitude of excellence
  • Hit the nail on the head by identifying what your client wants
  • Let your customers grow your business for you

 

Objectives

This workshop will provide you with skills to keep both your internal and external customers satified.

Designed for

This workshop will benefit business owners, managers, entrepreneurs, business men, marketers and sales people.

Follow On Programs:

Creating Profit from Customer Complaints:  Cornerstone 3

CRM: Customer Relationship Management

Customer Service Equals Revenue

Quality Care , Service Excellence & More: Cornerstone 1

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