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Workshop closed, for late registrations contact our sales dept. on
sales@ictn.com or call us on 961-1-897353, 961-3-585240.
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Phone Power

Sales, Marketing and Customer Service
Any


Offered on Demand
Duration: Bite Size
  

Workshop Description

Phone Power


“Bite-Size” workshops are three (3) hours long and designed to provide the maximum value in the minimum time.



Telephone sales skills are key techniques to anyone in telemarketing and sales. They are also very important to anyone outside sales even customer service. This workshop will give you specific telephone sales skills that will immediately improve your results. You’ll learn ideas on how to:

  • Communicate clearly to the customers
  • Connect with people who are hard to reach
  • Keep your conversation positive
  • Increase and maximize customer loyalty
  • Quickly benefit from taking your telephone sales skills to the next level

 

Objectives

This workshop will give you specific telephone sales skills that will immediately improve your results and increase success.

Designed for

This workshop will benefit the sales team, and professionals who deal with clients on the phone .

Follow On Programs:

Conversation Strategies for Influencing Others : Insight 10

Discover How to Increase Sales

Telephone Sales (Use the Telephone Like a Power Tool): Hallmark 4

Managing & Handling Complaints Over The Phone

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