Mentoring – How To Plan & Implement a Mentoring Program in Your Organization?
What is mentoring? What will you gain by having a highly focused and motivated workforce that is able to satisfy your customers? Who is responsible for mentoring? How will your profit margins be affected by a workforce that is indifferent to your customers? How does mentoring affect performance? Mentoring builds loyalty and improves employee retention levels. Employees’ and managers’ abilities and attitudes affect customers either positively or negatively. Mentoring continually raises the standards of performance.
A retail bank with 2800+ branches employed mentoring as a platform to run eight different
talent development programs including leadership development and diversity training.
Engaged, enthusiastic employees boosted the participation to 50% higher than expected.
Retention is 25% higher for employees who have engaged in company sponsored mentoring.
Deloitte Research Brief, 2012
This three-day workshop will show participants the importance of mentoring and enable them to assist staff members to achieve their potential and thereby increase the productivity and profitability of your organization.
ICTN’s training programs focus not only on the essential skills but on the overall attitude of those who must apply these skills to guarantee organizational success. You can teach your people, BUT, you cannot make them want to apply the acquired skills on a daily basis. This is why ICTN pays great attention to the psychology of your employees; because we know that this is the trigger that motivates employees to WANT to apply the skills they have learned.
Mentoring process seeks the enhancement of productivity and efficiency in a company through adequate personal development of the workforce. It provides a nurturing environment for the development of skills in your organization and encourages professional growth for the informal transmission of knowledge.
This highly practical and interactive course is targeted to directors, managers, supervisors and team leaders who want to raise the staff-competence level to the highest standards.
By the end of this workshop you will be able to: