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Workshop closed, for late registrations contact our sales dept. on
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Dealing Effectively with Difficult People (Bosses, Colleagues and Clients)

Personal Development
Lebanon


Offered on Demand
Duration: 1 Day 9 AM - 5 PM Certification
  

Workshop Description

Dealing Effectively with Difficult People at Work

(Bosses, Colleagues, and Subordinates)

                                    

Have you ever wondered how your attitude and actions impact others? How many times have you encountered difficult and unpleasant people to deal with? Are you seeking to learn new techniques to handle such individuals? Do you realize the positive results that you could benefit from once you apply these methods?
Objectives

This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt at work and in your personal life.
Designed for

This workshop is addressed to all staff, senior, middle and entry level and to anyone who wishes to improve their inter-personal skills.
What you will learn

By the end of this workshop you will be able to:

  • Differentiate between difficult behaviors and difficult situations
  • Understand the reasons behind difficult behaviors
  • Recognize how our thoughts contribute to negative impressions of others, and how to modify those thoughts
  • Deal Effectively with difficult people
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