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Workshop closed, for late registrations contact our sales dept. on
sales@ictn.com or call us on 961-1-897353, 961-3-585240.
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Advanced Tele-Sales for the Telecommunication Organization

Sales, Marketing and Customer Service
Lebanon


Offered on Demand
Duration: 4 Days 9 AM - 5 PM
  

Workshop Description

Advanced Tele-Sales for the Telecommunication Organization

 

Are you proud of your sales team? Do you trust them in expanding your customer base? Do they know how to communicate with clients on the phone? Are they as good listeners as they are talkers? Are they smart negotiators? How would you company benefit if your salespersons had all these skills combined?

 
Objectives

This workshop aims at empowering your sales team and enables them to have advanced skills in sales and developed communication abilities.

Designed for

This workshop will benefit salespersons and call centers.

What you will learn

By the end of the course, participants will be able to:

  • Have better communication skills
  • Distinguish and avoid communication barriers
  • Develop better listening skills
  • Develop self-awareness and self-image
  • Develop negotiation skills
Follow On Programs:

Discover How to Increase Sales

Financial Expertise for the Aggressive Professional Module A (FFNFM)

Prospecting for Sales Like a Pro

Up-selling & Cross Selling by Asking the Right Questions
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