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From Buddy to Boss - How to Succeed as a New Supervisor with EBW

Leadership, Management and Administration

Start Date: 18/3/2015
End Date: 20/3/2015
Duration: 3 Days 9 AM - 5 PM Certification

Workshop Description

Supervisory Skills for Newly Appointed Supervisors


How much damage could unskilled supervisors cause to your company? What if they were well-prepared to expand their responsibilities and fully empowered take their supervisory skills to the next level? Think about how such training would improve and widen their professional capabilities and help retain their colleagues who were not promoted. Competent supervisors motivate employees and contribute significantly to staff retention and to a company’s growth and financial performance.


This workshop is designed to prepare employees who are newly promoted or those who are ready to become supervisors or team leaders for the needed managerial skills that await them.

Designed for

This workshop is addressed to new or potential supervisors, team leaders and middle managers who want to further their skills.

What you will learn

By the end of this workshop you will be able to:

  • Understand and apply skills and techniques required by supervisors
  • Communicate expectations clearly
  • Resolve complaints and grievances and control difficult situations
  • Learn to delegate efficiently and effectively
  • Coach, motivate and evaluate your staff
  • Train team members on the job
  • Schedule and allocate work assignments appropriately
  • Gain confidence and respect
  • Take charge of your career
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