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EFQM Journey to Excellence J2E - Module II (Brussels Certification)

Operations and Quality Management
Lebanon

Start Date: 27/5/2015
End Date: 28/5/2015
Duration: 2 Days 9 AM - 5 PM Certification
  

Workshop Description

Journey to Excellence -(J2E)

This is EFQM licensed course is issued by EFQM, Brussels                   

 

A first step towards organisational excellence: Each organisation is unique and of course each organisation`s journey is different. However, through the years we have understood many common features of these journeys and we have gathered some key practical steps that all organisations can consider.

This Two-Day workshop will teach you how to start the business excellence programme at your organisation. This course will provide you with an introduction to the EFQM Excellence Module, including some examples of how the model is used and implemented in other organisations. You will have access to various assessment tools and be able to learn which tool would work best for your organisation.

Objectives

This workshop will  define a structured approach to implementing change in your organization and understand the EFQM Excellence model and the RADAR Technique.

Designed for

The Journey to Excellence Training is open to any individual who would like to start implementing the EFQM Excellence Model and self-assessment in the organization. More specifically, this course is designed for Managers, Heads of departments and Supervisors.

What you will learn

By the end of this workshop you will be able to:

1. Understand how to use self-assessment as an improvement tool 

2. Develop a roadmap for how your organization can progress 

3. Discover how to prioritize improvement actions 

4. Recognize the cultural aspects of Excellence and develop a plan to engage people within your organization 

5. Learn to use different tools and techniques to increase performance 

6. Get to know EFQM`s levels of Excellence 

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