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Quality Culture - Purpose and Process of Human Capital Planning - Quality Management and Continuous Improvement: Gem 3

Human Resources

Start Date: 22/4/2015
End Date: 24/4/2015
Duration: 3 Days 9 AM - 5 PM Certification

Workshop Description

Quality Culture: Gem 3
Purpose and Process of Human Capital Planning - Quality Management and Continuous Improvement

Part of the 8 Gems of HCBP
Certified by IBHE  - Illionois Board of Higher Education


Have you ever wondered why so many Quality Systems fail even though the system is carefully thought out, well documented and a lot of money has been invested in it?

Among the biggest challenges in implementing quality systems are people’s attitudes and the prevailing corporate culture where convenience takes precedence over quality.

So how do we instill quality consciousness and inspire people to adopt a culture of continuous improvement? One of the key solutions is accurate HR Planning and Forecasting.


 This workshop provides you with the tools you need to build the human capital plan that’s right for your unique situation, business model and goals. Build your human capital and build the capability of your people. The result is a powerful competitive advantage that cannot be easily replicated in the market place.

Designed for

 8 Gems of HCBP is targeted to all Human Capital/Resource Professionals, Managers, Supervisors, and Assistants and/or to business people who are responsible for the organization’s Human Capital. The 8 Gems are also targeted to those who are planning to develop their career in Human Capital Management as well as line managers who wish to be outstanding people managers.

What you will learn

 By the end of this workshop you will be able to:

  • Understand the purpose and process of the human capital planning system
  • Conduct various human capital forecasting techniques
  • Understand the role of Human Capital Management in Quality Management
  • Build a service culture
  • Set the stage for continuous improvement
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