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Retail Jewelry Sales Professional - The Art of Selling Luxury Jewelery!

Sales, Marketing and Customer Service

Start Date: 26/3/2015
End Date: 27/3/2015
Duration: 2 Days 9 AM - 5 PM Certification

Workshop Description

Retail Jewelry Sales Professional: 
The Art Of Selling Luxury Jewelry!


The jewelry world has changed significantly over the past 10 years in line with so many other industries around the world. Today there is very little that is ‘constant’ and keeping up with continuous change is a ‘must’ to succeed. Our customers are more discerning, knowledgeable and demanding than ever before. They are busy and bore easily, so it is not enough, however successful your business is to continue to do the same things in the same way that we have in the past.

Jewelry has long enjoyed a unique status among luxury goods and as an industry it is easy to take this appeal for granted, as if jewelry would sell itself. But in today’s competitive environment, we have to pro-actively drive jewelry sales in the same way all other luxury businesses do.

We have to compete with all the other luxuries on offer to today’s consumer. We all have to bring innovative ideas to our consumers on a regular basis – through this we will inspire a passionate desire to buy.


This workshop‘s objective is to become skilled Retail Jewelry Sales Vendor

It takes $10,000 worth of advertising to bring one customer into the shop for 10 minutes. It takes just 10 seconds for an inept salesperson to turn that customer away and 10 years to get that customer to come back.

Designed for

This workshop is addressed to all junior vendors from zero experience to 2 years, and for senior vendor who wants to become more professional or preparing to get promoted.

What you will learn

By the end of this workshop you will be able to:

· Become Professional in Selling Skills
· Know your customer
· Understanding and appealing to customer’s personality style
· Know the importance of active listening
· Master your negotiation and communication skills
· Know how to work with tough customers and learn how to solve problem
· Learn self -motivation


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