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Introduction to EFQM Excellence Model - (Module I (A Pre-requisite for EFQM Certification)

Operations and Quality Management
Lebanon

Start Date: 20/3/2015
End Date: 20/3/2015
Duration: 1 Day 9 AM - 5 PM Certification
  

Workshop Description

Introduction to EFQM Excellence Model

Module I – A Pre-Requisite for EFQM Certification


The workshop introduces the participants to EFQM Excellence Model and explains how it can be used to drive Excellence in their organizations. 
Without the Excellence Model an organization is not able to measure where it stands on the path to Excellence. If you cannot measure, you cannot manage and if you cannot manage you cannot Excel.
Objectives

 This workshop will introduce you to the basic ingredients of Excellence Organizations and an In-Depth awareness of EFQM Excellence Models and understanding the Radar logic behind it.
Designed for

 The Introduction to EFQM Excellence Model is targeted to Senior Mangement, Quality Specialists and all those who wish to make a difference in their organization.
What you will learn

By the end of this workshop you will be able to:

  • Understand the need of a Model
  • To create Excellent organizations 
  • The basics of the EFQM Excellence Model 
  • The concept of Enablers and Results 
  • Understand how the Model is used to measure Excellence 
  • Understand how RADAR is used to assess excellence in an organization 
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