Anger Management
Do you find yourself getting angry almost every day? Do you know that anger is one of the most common and harmful forms of expressing negative feelings? How can you control your anger and manage negative stimulators? Do you want to learn the techniques that allow you to handle it and avoid getting into situations that you would later regret?
This workshop is all about acquiring, in a step-by-step format, the skills you need to better manage anger-your own anger, or the outbursts of your employees, or the anger a client might unleash.
This workshop is addressed to all staff, senior, middle and entry level and to anyone who wishes to improve their inter-personal skills.
By the end of this workshop you will be better able to:
http://www.ictn.com/e-library/communication
Get More Out of Your Life by Managing Your Time: Insight 3
Advanced Communication: The Prerequisite for Success
Assertiveness: Your Key to Success
Strategic Planning for Success: Pillar 1
Interpersonal Communication: Forging Lasting Relationships