This workshop will provide you with methods to develop your interactions with other people in your daily life. It will give you the opportunity of enhancing the essential communication skills of listening, and help individuals to find the correct communication approach, and how to deal with difficult people. 

Communication Strategies targets all high potential staff, including those who need to be motivated for launching their career and those who need to be rewarded and recognized.

By the end of this workshop you will be able to:

• Identify common communication problems that you might encounter
  
• Develop skills in active listening
• Develop skills in asking questions that give you information you need
• Understand how your non-verbal messages are conveyed to others
• Learn how to make your feelings heard with confidence
• Improve your ability to handle difficult situations without being manipulated
• Identify  the five types of relationships