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Advanced Communication Skills

Communication and Media

Offered on Demand
Duration: 3 Days 9 AM - 5 PM Certification

Workshop Description

Advanced Communication Skills

What if your coworkers could fully understand the message you convey each and every time you do? How much will your business suffer if your teams’ communication skills were not honed? How will your staff cope with miscommunication and how will they adapt?



The objective of this workshop is to:

  • Identify common communication problems that may be holding them back.
  • Identify personal listening styles and cite different approaches to improve listening skills.
  • Develop skills in asking questions to get the information they need.
  • Learn how to say No and disagree with others assertively.
  • Enhance their ability to influence different personalities through rapport.
Designed for

This workshop will benefit Senior and middle managers who already have good communication skills and want to take them to the next level.

What you will learn

By the end of this workshop, you will be able to:

  • Learn how to develop different communicating strategies depending upon the other people’s view of the world.
  • Understand favored learning styles of others and how to use this when communicating
  • Learn how to build rapport with anyone at anytime
  • Learn how others absorb information and the process they go through to make decisions and to communicate
  • Develop verbal and non-verbal communication techniques
  • Learn how to elicit thinking patterns through eye movement
  • Learn how to tap into another person internal representation system
  • Learn some NLP techniques to influence and sway other’s point of views
Follow On Programs:

The Role of Communication in Conflict Resolution (Verbal & Non-Verbal)

Interpersonal Communication: Forging Lasting Relationships

Communication Control


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