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Secretarial Excellence

Leadership, Management and Administration

Offered on Demand
Duration: 2 Days 9 AM - 5 PM

Workshop Description

Secretarial Excellence

What will you gain if your company’s secretaries gain a practical approach on important aspects of filing requirements, business writing, and self-management? How beneficial is it for them to understand the essential duties and responsibilities of directors and how to become an asset to them? What will you lose if you miss the opportunity to complete a self-assessment of your areas of strength in office management and receive valuable information on which skills you should focus on for further development?


With the growing accountabilities and increased responsibilities of your role, this specific training will aid you perform your job successfully, contributing to your own, your boss’ and your organization’s success. This is an excellent opportunity for those who have the willingness to learn, grow and accept challenges.

Designed for

This workshop is designed to executive and personal secretaries, personal assistants, senior clerks, senior administrators.

What you will learn

By the end of this workshop you will be able to:

  • Interact with people in ways which reinforce positive working relationships
  • Manage personal emotions, time and stress
  • Manage your boss
  • Maintain & File Data
  • Communicate effectively (Oral/Aural) at the Workplace
  • Manage your office
  • Write effective letters
Follow On Programs:

Becoming the Expert Administrative Executive (Assistant)

Business Protocol and Cultural Do`s and Taboos

Business Writing: Letters, Reports & Proposals

Professional Administrative & Office Personnel


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