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Managing Today’s Angry Workforce

Leadership, Management and Administration
Any


Offered on Demand
Duration: 2 Days 9 AM - 5 PM
  

Workshop Description

Managing Today’s Angry Workforce


Are you expecting your staff to complete more work in less time to remain competitive? Do you have angry outbursts and inappropriate behavior from staff during stressful times? What will you lose if you are unable to recognize the danger signs of stress and anxiety among staff before anger evolves into violence? Do you have recognized protocols and processes for managing all levels of anger in the workplace?

 
Objectives

This workshop will help identify the methods and techniques to create a more effective and motivated work environment.
Designed for

This workshop will benefit all managers, HR managers, business owners and entrepreneurs.
What you will learn

By the end of this workshop you will gain:
• Understanding of what makes a workforce react with anger.
• Ability to identify and react to the initial symptoms of anger before a problem occurs.
• Clearer understanding of how to defuse anger.
• Understanding what needs to be included in the protocols and processes required for managing anger.
Follow On Programs:

Power to Influence

Facilitating Conflict & Making Positive Interventions (To Do or Not to Do)

Interpersonal Communication: Forging Lasting Relationships

The Role of Communication in Conflict Resolution (Verbal & Non-Verbal)
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