The goal of our telemarketing training program is to give participants the opportunity to learn, practice and implement skills necessary to ask the right questions, understand the answers and utilize the information essential in moving forward to a close. This program will help you develop the listening skills required to wait for all the answers. And you will learn to hear what are the key ‘hot buttons’ or influencing factors necessary to close.

This workshop is designed for those who are looking to increase their sales through telephone selling, or want to set up their own telesales unit.

By the end of this workshop you will be able to:

• Get past the discomfort of cold calls by learning how to warm up your sales approach
• Develop a script to maximize your efficiency
  
• Develop a plan for making the call and following up in a timely fashion
  
• Learn what to say create interest, handle objections and close the sale
  
• Generate more leads and repeat business by using the telephone more effectively