• Intensive 1 – 3 days Training Programs

• Latest, up-to-date information on essential skills sets

• Globally recognized diagnostic tools from worldwide business leaders

• Our exceptional 70/30 Training formula

• Over 300 expert trainers and facilitators from an extremely wide and varied industry based

 

• 8 Gems: Human Capital Management workshops

• 12 Pillars: Leadership

• 5 Cornerstones: Customer Service

• Insight: Communication Skills

Moreover, the Team Management Systems, are unique for us, were ICTN is the only member accredited in the Middle East and the Mena region to provide these psychometric tools.

1. Immediate and tangible results within one month of training completion date; ROI resulting from higher levels of performance, fewer mistakes, enhanced customer relationships, higher motivation, more efficiency and positive attitudes among staff members.

2. Actual, quantitative demonstration that training programs secured for staff are of added value to the company through a flexible and dynamic training program within a carefully controlled budget.

3. Employee loyalty more guaranteed to the organization that invests in their professional performance resulting in higher retention.

ICTN will use multiple methods in the Training Needs Assessment in order to get a true picture of the situation. It is important to get a complete picture from many sources and view points; therefore our consultant(s) will use a combination of one or more of these, as appropriate:

• Direct observation
• Questionnaires
• Consultation with persons in key positions, and/or with specific knowledge
• Review of relevant literature
• Interviews
• Focus groups
• Tests
• etc...